Industry: Fintech
Business Process: Sales
Country: USA
Year: 2024
Business Process: Sales
Country: USA
Year: 2024
Challenge: In training sales specialists (training before working with real clients), there is a lack of interactive exercises that test the quality of communication and compliance with internal policies.
Solution:
Solution:
- An AI-powered training simulator for sales staff was created based on LLM, trained on user queries and dialogs to maintain the style of real questions.
Business results:
Technology Stack: LLM
- AI-Powered Training Efficiency: Specialists trained using the AI simulator demonstrate 15% higher results in internal tests on product knowledge, sales techniques, and internal company policies.
- Boosted ROI: The return on investment in training B2B sales staff has increased by 5%.
Technology Stack: LLM